Report a problem and You said, we did
In under a minute, learn how to report a problem.
Try it now: How do I report a problem or suggest an improvement?
What you’ll learn
- How to send a report from any page
- Why your reference code matters
- How to close a case or ask us to look again
- Where to see what we’ve changed
Read the transcript
Something not working, or got an idea? Press Report a problem at the bottom of any page. Choose the kind of report, and tell us what happened.
The form may suggest a help page that answers it straight away. You don't need an account or an email address. If you'd like an email reply, tick the box and add your address.
Press Send, and you'll get a private reference code. Keep it… it's how you see our replies.
Your report page shows what we're doing about it. When we've finished, press Case closed if you're happy, or Still not right, and we'll take another look. This browser also keeps your codes under My reports.
And the You said, we did page shows what we've changed because of your reports. Every report is read.
Something not working, or got an idea? Press Report a problem at the bottom of any page. Choose the kind of report, and tell us what happened.
The form may suggest a help page that answers it right away. You don't need an account or an email address. If you'd like an email reply, check the box and add your address.
Press Send, and you'll get a private reference code. Keep it… it's how you see our replies.
Your report page shows what we're doing about it. When we've finished, press Case closed if you're happy, or Still not right, and we'll take another look. This browser also keeps your codes under My reports.
And the You said, we did page shows what we've changed because of your reports. Every report is read.
Check what you know
Pick an answer to see if you’re right. Nothing is saved or sent.
Related help
Still stuck? Try the Help Centre, or use Report a problem at the bottom of this page.