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The Help Centre and step-by-step help

In under a minute, learn how to use the Help Centre.

Video, 41 s, with subtitles

Try it now: Classfern Help Centre

What you’ll learn

Read the transcript

Stuck? The Help Centre has short answers and step-by-step help for every Classfern tool. Search for what you need, or browse by topic.

If you're not sure what to search for, press Get step-by-step help. Answer a couple of quick questions, and it takes you straight to the right answer. If that solves it, great.

If not, press No, still stuck, and you can send us a report, with the answers you tried already added. Find the Help Centre at the bottom of any page. It's free, and you don't need an account.

Print the guide (PDF, 170 KB)

Check what you know

Pick an answer to see if you’re right. Nothing is saved or sent.

1. You don’t know what to search for. What do you press?

Right. Answer a couple of quick questions and it takes you to the right answer.Not quite. The answer is “Get step-by-step help”. Answer a couple of quick questions and it takes you to the right answer.

2. The answer didn’t solve it. What happens when you press No, still stuck?

Right. You can send us a report with the answers you tried already added.Not quite. The answer is “You can send a report, with the answers you tried already added”. You can send us a report with the answers you tried already added.

3. Where is the Help Centre link?

Right. Find the Help Centre at the bottom of any page.Not quite. The answer is “At the bottom of any page”. Find the Help Centre at the bottom of any page.

Related help

Still stuck? Try the Help Centre, or use Report a problem at the bottom of this page.